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The resident contracts for the risk
agreement, service agreement,
and lease may be incorporated into one
document or be separate. The risk agreement, if incorporated,
must be identifiable. Often this is a separate agreement while
the service and lease are often combined into one. If the
service and lease are combined, the charges for rent, meals,
and services must be separate and distinguished from each
other. If the service and meals are combined documents, the
fees must be separate from each other.
Risk Agreement
Wisconsin RCAC Risk Agreement Requirements
Review Chapter
HFS 89 for details. Highlights include:
An RCAC enters into a signed, jointly negotiated risk agreement
with each tenant by the date of occupancy.
A risk agreement shall identify and state all of the following:
Risk to tenants
- Any situation or condition which is or should be known
to the RCAC which involves a course of action taken or desired
to be taken by the tenant contrary to the practice or advice
of the RCAC and which could put the tenant at risk of harm
or injury.
- The tenant's preference concerning how the situation
is to be handled and the possible consequences of acting
on that preference.
- What the RCAC will and will not do to meet the tenant's
needs and comply with the tenant's preference relative to
the identified course of action.
- Alternatives offered to reduce the risk or mitigate the
consequences relating to the situation or condition.
- The agreed-upon course of action, including responsibilities
of both the tenant and the RCAC.
- The tenant's understanding and acceptance of responsibility
for the outcome from the agreed-upon course of action.
Other requirements
- Unmet needs. Any needs identified
in the comprehensive assessment, which will not be provided
for by the RCAC, either directly or under contract.
- Notice regarding enforcement in registered
RCACs. For registered RCACs only, a notice that the
WI Department of Health and Family Service does not routinely
inspect registered RCACs or verify their compliance with
HFS chapter 89 and does not enforce contractual obligations
under the service or risk agreements.
- No waiver of rules or rights.
A risk agreement may not waive any provision of HFS chapter
89 or any other right of the tenant.
- Obligation to negotiate in good faith.
Neither the tenant nor the RCAC shall refuse to accept reasonable
risk or insist that the other party accept unreasonable
risk.
- Signed and dated. The risk
agreement shall be signed and dated by both an RCAC authorized
representative and by the tenant or the tenant's guardian
and agents designated under an activated power of attorney
for health care and durable power of attorney.
- Updating. The risk agreement
shall be updated when the tenant's condition or service
needs change in a way that may affect risk, as indicated
by a review and update of the comprehensive assessment,
by a change in the service agreement, or at the request
of the tenant or RCAC.
Service Agreement
Wisconsin RCAC Service Agreement requirements
Review Chapter
HFS 89 for details. Highlights include:
An RCAC enters into a mutually agreed-upon written service
agreement with each tenants consistent with the comprehensive
assessment.
A service agreement shall identify all of the following:
Services
- The type, amount and frequency of the services to be
provided to the tenant, including services which will be
available to meet unscheduled care needs.
- Any additional services, which are available for, purchase
by the tenant.
- The activities and social connections the tenant will
be assisted in maintaining.
Fees
- The charge for the services covered by the service agreement,
both individually and in total, and the time and amount
of any fee increase that will occur during the period covered
by the service agreement. RCACs shall notify tenants of
any fee increase by written notice 30 days in advance of
the effective date.
- Any supplemental fees for services not covered in the
service agreement or other agreement between the RCAC and
the tenant.
Policies and procedures
- 'Additional services'.
- Types of additional services which the RCAC would make
available or which the RCAC would assist in arranging
for a tenant during acute episodes, following release
from the hospital or during other periods when the tenant
may experience temporary needs.
- Policies and procedures regarding services which the
tenant arranges to receive from providers other than the
residential care apartment complex.
- 'Termination or transfer'.
Grounds for termination of the contract between the tenant
and the RCAC or relocation of the tenant to another residence
and the procedure for tenant participation in decisions
regarding termination and relocation. Conditions for termination
contained in the service agreement shall not be contrary
to the requirements relating to contract termination contained
in s.CHAPTER HFS 89.29(3).
- 'Tenant's rights'. The RCAC's
policies relating to tenant rights, including at a minimum,
the rights identified in subchapter III, CHAPTER HFS 89,
Tenant's Rights.
- 'Dispute resolution'. The
RCAC's internal grievance procedure for resolving tenant
complaints.
Other specifications
- Only services selected and agreed to by the tenant may
be included in the service agreement. A service agreement
may not waive any of the provisions of chapter HFS 89 or
other rights of the tenant.
- The service agreement shall be presented in language
and a format that make it possible for tenants to readily
identify the type, amount, frequency and cost of services
they receive, the qualifications of the staff providing
those services and whether the services are provided directly
by the RCAC or by subcontract.
- The initial service agreement and any renewals of it
shall be dated and signed by an RCAC representative, the
tenant or the tenant's guardian, if any, and all other persons
with legal authority to make health care or financial decisions
for the tenant, and by the county for a tenant whose services
are funded. The RCAC shall provide a copy of the service
agreement to all parties who signed the agreement.
- The service agreement shall be completed by the date
of admission.
Review and update
The service agreement shall be reviewed when
- there is a change in the comprehensive assessment, or
- at the request of the RCAC, or
- at the request or on behalf of the tenant.
It shall be updated as mutually agreed to by all parties
to the agreement.
Lease
Each tenant should expect to sign a lease for the rental
of the apartment. Local and state ordinances regulate the
terms of the lease, including issues of notice for terminating
the lease, renewal, security deposit, property damage, and
pets.
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