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Questions a consumer can ask about an RCAC when considering
it as a place to live.
Physical Environment
- Does the RCAC look like an apartment building? Is it
residential in scale, layout and décor? Are its public
areas comfortable and appealing to the general population?
- Do the units look like apartments? Is there adequate
space for tenants to entertain visitors, keep their belongings,
prepare and eat a simple meal? Do they have telephones,
thermostats, and other features that promote independence
and control? Features that ensure privacy and make the unit
feel like home are what people say are most important to
quality of life.
- Are there common areas for social activities? People
want to see others and be "where the action is." Are activity
areas in a central and visible location? Is there a bathroom
nearby?
- Does the building have accessibility, fire safety, and
other features appropriate for people with physical disabilities?
Service Availability
- Is there a wide range of services available?
- Can tenants select and pay for just those services they
need and want?
- To what extent will tenants be able to increase the amount
of service they receive as their needs increase?
- Are there opportunities to socialize? Both frequency
and diversity of activities are important.
- Is transportation available so residents can maintain
friendships and community ties, do errands, etc.
- Are there adequate provisions to meet unscheduled care
needs and respond to emergencies?
- Is there an ongoing process to monitor and reassess tenant
needs and to adjust services as needed?
- Are the RCAC and its services a good value for the money?
Is it affordable?
Philosophy And Atmosphere
- Does the RCAC actively support resident independence
and choice? Does staff encourage residents to do for themselves
as much as possible?
- Are tenants treated as competent, capable adults?
- Does the RCAC encourage aging in place? What are the
grounds for eviction and how does the RCAC deal with people
who become seriously disables?
- Do residents and staff appear to be happy, caring, and
involved?
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